Maintenance and Support
You've invested in the design, now maintain it!
For businesses that need to update their sites and stores often, we offer two options:
Annual Maintenance Plan (*for sites without databases)
- Once your site is designed, this annual fee would include any text changes or updates that
you will be needing frequently. You pay this amount and we add/edit/delete predetermined content
(images/text/brochures/newsletters) at your request within 24 hours.
Site Administration (*for sites with databases)
- We offer an area where you or your employee can login in real time and make
changes by adding/deleting/editing areas of webpage information when they need to.
This is a great way to keep your website fresh and your content current.
 Any questions not answered here, please contact:
Frequently Asked Questions:
- What is a "Domain Name"?
- A domain name (Web address) is your Internet identity and your unique online brand. Customers will remember and use this address to find your Web site, your products or your services.
For example, the domain name (Web address) performancesites.com represents the Performance Sites Web site. When you type performancesites.com into a Web browser or send e-mail to someone at performancesites.com, the Domain Name System (DNS) translates performancesites.com into the Internet Protocol (IP) numbers used by the Internet to locate destinations and connects you to Performance Sites.
In general, choose a name and a top level domain (.com, .biz, .us, etc.) that is easy for your employees and customers to remember and makes sense with your business. It can be your company's name, key words describing your business or even a short phrase. All Yahoo! Web Hosting plans come with a free domain with service. Reserve your free domain now!
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- How do I know what Domain "Extension" I need? (.net,.org)
- Extensions are categories of Internet domain names. There are several of them to choose from:
.com represents the word "commercial," and is the most widely used extension in the world. Most businesses prefer a .com domain name because it is a highly recognized symbol for having a business presence on the Internet.
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.net represents the word "network," and is most commonly used by Internet service providers, Web-hosting companies or other businesses that are directly involved in the infrastructure of the Internet. Additionally, some businesses choose domain names with a .net extension for their intranet Websites.
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.org represents the word "organization," and is primarily used by non-profits groups or trade associations.
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.biz is used for small business Web sites.
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.info is for credible resource Web sites and signifies a "resource" web site. It's the most popular extension beyond .com, .net and .org.
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.us is for American Web sites and is the newest extension. It has the largest amount of available names in inventory.
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.cc was originally the country code for Coco's Keeling Islands. It is unrestricted and may be registered by anyone, from any country.
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.bz was originally designated as the country code for Belize, but is now commonly used by small business who can't get the name they want using the .biz extension. It is unrestricted and may be registered by anyone, from any country.
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.tv is for rich content/multi-media Web sites, commonly used within the entertainment or media industry.
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- How much will a "Domain Name" cost?
- A domain name is registered and paid for annually. Discounts apply for registrations of multiple years.
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- What is "Hosting"?
- Once you have a website, it needs to be located (hosted) in a public place (web server) for others to visit get to it. These services are offered by web hosts or hosting companies.
Think of a web host as a landlord. A landlord that builds and maintains a structure, then rents storefronts to various businesses that otherwise cannot afford their own buildings. Each business designs and operates their store differently and leaves building maintenance to the landlord. Likewise, a web host rents space on a web server to various businesses. Each business designs its own web site while the web host maintains the network of web servers.
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- How much will "Hosting" cost?
- Hosting prices will vary depending on needs. Here is an estimated pricing for what most small businesses need:
Business Level Hosting - $20 per month, $50 setup fee payable in intervals of 6 months and is pro-rated to the billing cycle of January-June/July-December.
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- How much does a "Website" cost?
- Website prices will vary depending on needs. Its best to make a "wish list" of what you want, then go back and note the things that you can do without. That way know in what direction you are headed and we can give future consideration to your needs. You may be suprised how affordable it may be to add a few of the items in while we are already working on some related issues for you.
New websites with minimal graphics start at $100 each page, including graphics and links and go up from there.
Existing websites coming in for maintenance, usually start at an hourly rate, once we know your needs and usual frequency of changes or edits, we can often get a maintenance plan set for you that gets you all your changes in 24-48 hours without breaking the bank or nickel and diming you about tallying up hours. This is a great arrangement for most businesses who have changes often: travel agencies, jewelers, websites with newsletters, etc.
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- Do I really need a website for my business?
- We are not going to try to sell you something that you don't want or need.
YOU know best if your business can benefit from a website.
Our theory is...
"If your service can be shipped, downloaded or e-mailed, you need us."
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- I need a website right away, can you do that?
- If you are ready with your content, we can help you right away!
If you have your content )brochure, photos, logo and/or text) ready to be published online,
we can get you up and running, usually within 2 days.
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- If I need you to make a change to my website content, how long will it take?
- Usually you will see any text changes to your site within 24 hours, but we do handle emergencies. Ask about maintenance options also for the best possible response times.
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- Once my website is done, can I make changes on my own?
- Let us know the level of experience your in-house website person has, and we will help you find the best possible way to save money by updating and editing on your own.
We can build you a fool-proof backend, or create your files to fit one of the everyday programs out there, like Front Page or Dreamweaver.
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Any additional questions should be directed to:
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